Privacy Policy

Last updated: August 2, 2026

Introduction

ShelfWise Analytics (we, us, our) provides retail analytics, Power BI dashboards and consulting services to supermarkets, hypermarkets, retail chains and FMCG distributors. This policy explains what information we collect through shelfwiseanalytics.com, how we use it, and the choices you have.

Information We Collect

When you submit our contact form, we collect the details you provide, which may include your name, company name, email address, phone number, area of interest and message content. We also automatically collect limited technical information such as IP address, browser type and general usage data when you visit the site, for security and performance purposes.

How We Use Your Information

• To respond to your enquiry and schedule a consultation
• To provide, tailor and deliver our dashboard and consulting services
• To send you information you have requested about our products and services
• To maintain the security and proper functioning of our website

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects.

Cookies

Our website may use essential cookies required for the site to function correctly. We do not currently use advertising or cross-site tracking cookies. If this changes, we will update this policy accordingly.

Third-Party Services

We use trusted third-party providers to operate our website and business, including our web hosting provider and email delivery services used to route contact form submissions to our team. These providers process data only as needed to deliver their service to us and are not permitted to use your information for their own purposes.

Data Retention

We retain enquiry and contact information for as long as needed to respond to you, deliver any engaged services, and meet our legitimate business and legal record-keeping needs, after which it is deleted or anonymized.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below and we will respond within a reasonable timeframe.

Data Security

We take reasonable technical and organizational measures to protect the information you share with us against unauthorized access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated version will be posted on this page with a revised last updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@shelfwiseanalytics.com. We are based in Bahrain and serve clients across Saudi Arabia and internationally.